Account Creation
Name, email, phone aur address sirf registration ke liye collect hote hain.
LEGAL REFERENCE
Aapka privacy hamari pehli zaroorat
Mi 17 par aapka personal information, payment details aur account activity sab kuch encrypted rahta hai. Hum samjhte hain ke aapka trust hamara sabse bada asset hai, isliye...
End-to-end encryptionJazzCash, Easypaisa secureAccount verification
Humara privacy posture samjhiye
Yeh privacy policy mi 17 par aapke sath jo bhi data share hota hai uska guide hai. Jab aap account banate ho, JazzCash, Easypaisa, SadaPay ya Raast se deposit karte ho, ya live tables par khelte ho, hum sirf woh information leते hain jo aapke account experience aur payment processing ke liye zaroori hai. Aapka personal address, phone number aur banking details
kabhi third-party ko nahi bhejre jate, except jahan local qanoon ijazat deta hai. Withdrawal verification ke liye hum aapke documents (like CNI) check karte hain taa ke aapka payout secure ho.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
PRIVACY QUESTIONS
Apne sawaal ke jawab
Team online
Email Support
Aapka privacy-related sawal [email protected] par likho aur hum 24 ghante mein jawab denge. Sensitive inquiries ke liye encrypted email prefer karein.
In-App Help
Hamara mobile aur web lobby mein help center hai. Privacy policy ke har section ke against FAQ aur step-by-step explanations hain Roman Urdu mein.
Account Settings
Aap apne account mein jake 'Privacy & Security' section dekh sakte ho. Wahan aap apne data preferences manage kar sakte ho aur download kar sakte ho.
SECURITY STANDARDS
Hamara privacy framework ka basis
Data Encryption
Mi 17 use karता hai 256-bit SSL encryption. Aapka password, payment card number aur banking credentials kabhi plain text mein store nahi hote.
Access Controls
Sirf authorized staff ko aapka sensitive data access hai aur wo bhi baad mein audit trails ke saath. Employees confidentiality agreement sign karte hain.
Payment Verification
JazzCash, Easypaisa, SadaPay aur Raast deposits taqleed hote hain. Hum payment gateway tokens use karte hain, aapka actual account number store nahi karte.
Withdrawal Checks
Payout ke liye identity verification zaroori hai. Aapka CNI scan aur residential proof check hote hain, phir paise account mein jaate hain.
Session Timeout
30 minute inactivity ke baad logout automatic hota hai. Yeh sure karta hai ke agar device share ho to unauthorized access nahi hoga.
Breach Notification
Agar kisi secure incident ka shakk ho to hum aapko directly email aur SMS karengi, supported ilaqon ke legal requirements ke andar.
POLICY SCOPE
Yeh privacy kya cover karta hai
Payment Processing
JazzCash, Easypaisa, SadaPay aur Raast details encrypted gateways se process hote hain.
Gaming Activity
Aapke bets, wins aur account balance hamara database mein hote hain taaki aap history dekh sako.
Device Tracking
Login IP address aur device fingerprint log hote hain security aur fraud prevention ke liye.
Cookie Usage
Mi 17 use karता hai session cookies aur analytics cookies. Third-party ad networks ko nahi bhejta data.
Data Retention
Account inactive hone ke baad 2 saal tak data rahta hai. Phir anonymize ho jata hai ya delete ho jata hai.
Legal Requests
Court order ya police summons mein hum data share karte hain, sirf jahan local qanoon ijazat deta hai.
PROTECTED FLOWS
Aapke account security ke mainstay
Two-Factor Auth
Login par SMS OTP aur email confirmation available hai. Aap...
Secure Deposits
JazzCash, Easypaisa, SadaPay aur Raast se paise transfer hote hain...
Withdrawal Limits
Daily withdrawal limit aapke verification level ke hisaab se set...
Account Freezing
Suspicious activity ho to hum account freeze kar sakte hain...
Privacy Dashboard
Aapke settings mein 'Data & Privacy' panel hai jahan aap...
Data Download
GDPR jaisa right aapka hai. Aap apna sab data download...
Samanya sawaal aur jawab
Bilkul nahi. Aapka JazzCash, Easypaisa, SadaPay ya Raast details kisi ko nahi bheje jate. Sirf payment processing ke time encrypted gateway se connect hote hain. Aapka banking info hamara internal database mein kabhi nahi aata.
Account deletion ke request ke baad 30 din se sab personal data anonymize ho jata hai. Account history aur betting records compliance ke liye 2 saal tak rakhre jate hain, phir delete ho jate hain.
Haan, live dealer streams hamari side se recorded hote hain fraud prevention ke liye. Lekin sirf aapka gameplay ka log hota hai, na ki video capture aapke device se. Sessions encrypted rahte hain.
Mi 17 analytics cookies use karta hai taaki lobby performance dekh sake, lekin yeh cookies third-party ad networks ko nahi bhejje jate. Aap browser settings mein cookies disable kar sakte ho, lekin login might break ho jayega.
Money laundering aur fraud se bachne ke liye identity verification supported ilaqon mein zaroori hai. Aapka CNI scan aur pata verification se hum sure hote hain ke paise sahi person ko milengi.
Immediately email karo [email protected] par ya app notification dekho. Hum within 24 hours breach status confirm karengi aur affected users ko notify karengi, aur agar needed ho to credit monitoring offer karengi.
Hum GDPR principles follow karte hain jahan applicable ho, aur Pakistan ke local regulations comply karte hain. Supported ilaqon mein aapka data protection right valid hai. Jahan qanoon ijazat deta hai wahan aapko data export aur deletion ka right hai.